Propane
Propane Consumer Links

Information on starting your new propane service

Propane Above Ground Tanks

  • Schedule a no-cost inspection - This allows us to anticipate any changes or parts that might be needed.
  • Schedule installation and any needed upgrades - Installation is free, upgrades will be quoted.
  • Contact your old company to close account. - This is best done in writing, either through email or mail.  Please send a copy of the notice to us ( info@rowleyfuels.com or  PO Box 21, Milton)
  • Send in credit application/new customer form - Make sure you choose the type of delivery (Will call or Automatic) and let us know if you are interested in a payment or pre-buy plan.
  • At installation - Your tank will be set 20% full.  Please pay the technician for the first fill.  Our truck will come by sometime in the next 2-3 days to complete the fill.

Propane Underground Tanks

  • Schedule a no-cost inspection - This allows us to assess the integrity of your tank and anticipate any changes or parts that might be needed.

  • Send in credit application/new customer form - make sure you choose the type of delivery (Will call or Automatic) and let us know if you are interest in a payment or pre-buy plan.

IF your tank is in good condition and less than 10yrs old

  • Contact your old company to close account. - This is best done in writing, either through email or mail.  Please send a copy of the notice to us ( info@rowleyfuels.com or PO box 21, Milton).  Once we receive this notice, we will contact the company to arrange a tank swap.

  • Schedule regulator swap out and any needed upgrades - changing regulators is free, upgrades will be quoted.

  • Schedule your delivery

IF your tank is in poor condition or more than 10yrs old

  • Contact your old company to arrange tank pick up. - This is best done in writing, either through email or mail.  Please send a copy of the notice to us ( info@rowleyfuels.com or PO Box 21, Milton).
  • Schedule tank installation and any needed upgrades - installing the tank is free.  Rough excavation and upgrades will be quoted. We are happy to schedule the installation on the same day as the tank removal with at least two weeks notice.  Rough excavation does not include top soil or re-seeding.  We are not responsible for damages to underground pipes or other submerged infrastructure that were not identified by DigSafe or the customer.
  • At installation - We will excavate the area, place the tank and back fill to rough grade (this does not include topsoil or reseeding). Your tank will be set 20% full.  Please pay the technician for the first fill.  Our truck will come by sometime in the next 2-3 days to complete the fill.

Future Service - If you have any problems with your system please contact us right away.  We can install new furnaces and appliances; perform preventive maintenance and emergency service.  We will do our best to help.

Terminating service - If you need to terminate your account, we ask that you send us a letter or email so that we can work with you to make the necessary arrangements.  Please be aware that there is a fee to pick up tanks that have been at your location for less than a year (see fee schedule for current pricing). Underground tanks will be removed and site returned to rough grade (this does not include topsoil or reseeding).